Get Ready For 2018

Customer Retention Is The Secret To Continuous Growth  The average 9 unit salesperson… earns under $40,000, works long hours, 23-26 days per month, talks on the phone to a few people each day, makes an appointment now & then – and now & then some show, doesn’t usually talk to any service customers each day, …

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The Generation Gap…

What’s most important to…Baby Boomers, Gen X & Millennials? There’s a lot of commotion about the differences between these age groups. If you really listen to them though, they’re really almost the same when it comes to actually buying the vehicle. The biggest difference between these groups is understanding how they shop for a car, …

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Your Support Group May Be Holding You Back

Unfortunately, more than half of the people reading this are stuck… Because they weren’t paying attention to what was happening, they’re… stuck with an average attitude, stuck with poor work habits in sales, stuck with skills that don’t work, and all of that means they’re stuck at average or below in sales and income. Why? …

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Expand Your Used Vehicle Inventory

If you had 2 or 3 times as many units on the used car lot as customers ask for, could you sell more every month? You actually do have that many or more, but instead of expanding your inventory, salespeople actually shrink the options your customers have. What do I mean? Isn’t this how most …

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Really…?

I got an email from someone who justified not using what I cover. Why? He counted the times I used the word most. (I also get grief about using run-on sentences, and now and then I get a hit on my grammar – go figure.) I use ‘most’ so often because most means more than …

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5 Steps To More Success

Keep it simple – here’s how to keep you enthusiastic and positive about your career in sales… #1 – Continually improve your skills. How? Make the decision to learn more about selling every day through JVTN®, in our workshops, with my books, these articles, or on our blog. #2 – Set clear goals. You need …

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Avoid Handing Out Your Dismissal Slip…

“I’ll think it over and get back to you,” is one of the easiest objections to bypass and handle. Instead of dropping the price or handing them your dismissal slip (business card) try this instead: “Bob, help me out for a second before you leave … this seems like the perfect vehicle for you guys, …

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How long does it take to change a habit?

We’ve all heard, “It takes 21 days to change a habit.” Then I read it takes 28 days, and then I realized that when you’re trying to break a bad habit and replace it with a good habit, you better give it 60 or 90 days instead. If you’ll commit to doing just 3 things …

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Manage Your Activities

Want a 13th month of pay, without spending any more time at work? Sure, Joe, but what’s the catch? What if there is no catch – what if you can just tighten up your day so you can use more of it on activities that lead directly to more sales? Some things are just about …

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A New Chapter In Life

Another year of school for kids, and for some it’s the start of a new chapter of their life called ‘work’. We all had to take classes in subjects that didn’t apply to what we’d do in the future. Worse we had to pass, so we could graduate. So we studied, and I’m sure you …

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Keep Up Your Momentum

How can I keep my momentum going after I sell something? When runners hit that sweet spot on a long run, they get a runner’s high, that second wind. They’ve reached the point where they’re at their optimum performance level. If they stopped then to take a break, they’d lose the momentum they worked so …

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Being Productive

“Am I doing the most productive thing possible right now?” Write this question down on a few business cards and put this note to yourself everywhere – so you’re constantly reminded to “work” when you’re at work. Put a card on your dashboard, on your telephone at work, in your pocket so you’re reminded every …

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What’s True…?

Check the correct statements… ○ After salespeople become high achievers, they develop their skills, get organized, and come to work to work. ○ Salespeople who develop their skills, get organized, and come to work to work, become high achievers. ————— ○ After salespeople start doing most of their business with repeat and referral customers, they …

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Balance Your Enthusiasm…

Control your enthusiasm and you’ll control your career in sales. Selling is a combination of enthusiasm (attitude), skills, work habits, choice of customers and product knowledge. Enthusiasm is primarily determined by your success, your peers, and your job satisfaction. Success in selling is directly connected to… Your Skills … Knowing how to quickly build rapport, …

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Leave me alone – I’m working!

Wouldn’t it be great to work with 10 other 30 car a month salespeople who are all on the same page, working smart, and making money? That atmosphere is all about doing a great job, having fun, making money, and making customers happier than they’ve ever been with their purchase. Peer pressure and peer distractions …

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The Psychology of Buying

Which statement is correct? Buying is logical – and negotiation is emotional. Buying is emotional – and negotiation is logical. Fact: For 95%, buying is an emotional process. Think about it; very few people need to buy a different vehicle than the one they have now. They buy because they want a different vehicle. Price …

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Sell More – 85% Are There To Buy

You know that vehicle you really like? Do you remember the first few times you drove it? Remember how excited you were when you were talking about it with your customers? It’s time to drive all your cars again and light up your enthusiasm and excitement on each model so you can transfer your excitement …

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Ask Joe: Do I spend too much time working deals?

Ask Joe: How much time should you spend ‘selling’ vs. ‘working the deal’? You’ll spend about 2 hours making most sales and the outcome depends on how you spend your time. a. Spend the first 20 minutes focused on the money and you’ll spend the better part of 2 hours negotiating price. Result: 6% Delivery …

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