I Didn’t Even Ask About The Price…

I bought 3 different vehicles last year. I looked at one new SUV and asked the salesperson about the tow package and camera. He read the sticker and said, “It has those and adds $xxx to the price, but don’t worry, we can easily save you a few thousand.” I didn’t ask about the price, …

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They Came To Buy – Make Sure It’s With You…

Ask Joe … How tough should it be to sell someone a vehicle they came to buy? I agree, sometimes it’s way tougher than it should be. Some people don’t want buying to be easy, some people have been burned so bad in the past that you can’t change it, and sometimes there’s nothing you …

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“What Can I Earn?”

You’ll earn what you’re worth. I said that the other day and a guy said, “That’s a cop-out answer.” Not really, if you’re working on commission, or even if you’re on a salary of some kind, there’s always that volume or gross bonus. Whether you’re in management, sales, service, BDC or any other department; when …

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How Serious Are They?

Ask Joe … “What do you do when a customer says they want to come in, but keep cancelling or missing their appointment? How do you know if they’re serious or not?” The next time you talk to them, ask, “Where are you now?” After they tell you, just say, “Hang on and I’ll be …

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What Would Happen If You Make Improving Your Priority?

The year is young. What can happen in 2016, if you make improving your priority? If you develop better selling skills… A great example from a veteran in sales… “I’ve been in the car business 26 years, and I’ve attended Joe’s Sales and Closing & Negotiating Workshops, and we have JVTN® in our dealership. Last …

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Only Have A Few Minutes…

“What do you do when people tell you that they only have a few minutes?” First, understand that this is usually just a ‘reflex’ objection like, “We’re just looking,” and it’s easy to handle. Most salespeople mess this up before they even start though, because they challenge the objection and lose the sale. The first …

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Develop Your Skills Faster

You’re reading this, taking courses on JVTN® and attending our classes to learn more, so let’s look at how to turn knowledge into skills faster. Nothing helps you learn faster than practicing. So find a partner and practice together at least 20 minutes a day. Rule: No tough customers. You aren’t trying to trip each …

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Make It Happen This Month

Want to sell more and earn more this month? Then do everything on this list! Look, act, sound and think like a pro! Leave all your problems at the curb right now, and go to work to sell some cars. WORK your full shift. Don’t stand around waiting for something to happen, just ‘work’. Read …

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Facts About Buying & Selling

Which stats are most important? That’s a big question because there are about 100 ‘most important’ facts about the different areas that affect sales. Stats on customers, selling, closing, negotiation, follow up, calls & leads, and facts on prospecting, unsold follow up, retention and more. Here are the most important when it comes to making …

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When did that car come in?

Have you ever had a prospect leave because you didn’t think you had the vehicle they wanted, and then an hour later you bumped into that exact vehicle out in the back lot? Sure, who hasn’t? At least until they learned that not knowing their own inventory was costing them a ton of $$$. Walk …

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How many closes do you need to know?

Logically, you need as many as it takes to close more sales than you do now. We teach well over 100 different ways to set you up to be able to ask for that last commitment, or handle the objection effectively to get the commitment. More important, we cover exactly what to say next, no …

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In The First 20 Seconds…

“Your first few seconds and your first few words will usually make or break the sale.” How can a sale that usually takes a couple hours be so affected by the first 20 seconds? That’s easy, a lot of critical things happen very quickly when you meet someone. The first few seconds… The prospect’s 1st …

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How A 3×5 Card Helped Me In Sales

I was doing a ‘stats’ video a few weeks ago and reminded everyone how critical it is to not just hear stats, but to internalize them. When I started selling cars the 2nd time, I wrote the stats we cover on different 3×5 cards and carried them with me for 30 days, so I could …

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All About Self Confidence

People have always asked me… How do you handle being on straight commission in sales?” They couldn’t imagine having to create an income every month with no guaranteed paycheck. It never bothered me because I knew my current average in units and income each month. That means, as long as I kept doing all of …

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No Such Thing As ‘Be-Backs’?!

For my first 5 years selling cars, my manager kept saying ‘there’s no such thing as a be-back’ … so logically, I didn’t follow up. Why bother, he said, they aren’t coming back anyway! We were ‘dumb’ and ‘dumber’ because we both believed it. So I spent 5 years without ever doing any follow up …

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How To Go From 13 Units to 20 or 25

The one sentence answer … Learn to sell one more unit each month. A year from now, you’ll be at 25 cars a month. ————— Three things keep most people from selling more and earning more… Skills – Habits – Attitude You’ve probably heard about what happens to so many of the million dollar lottery …

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Being Good vs. Getting Better

I’m always surprised when I ask salespeople: “What did you do to prepare for your 4 or 5 opportunities to make $1,000 today?” Yep, the answer is usually ‘nothing’. I can’t understand why a salesperson would tell their kids to practice for a soccer game on Saturday, but then not practice for their own big …

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