Category: CSI

Think You Know It All…?

“Sometimes we assume…we know it all…” “I have been in the car business since 1983. Sometimes we assume, by being in a profession for a long time, we know it all! Along came JVTN® and I did not buy in, at first. My Manager sat down with me and told me to just open my eyes and ears […]

Make Team Work The Common Goal

Because teamwork is so critical to success for any dealership in today’s market, we talk about teamwork in all of our 2-Day Leadership / Management workshops. But what is teamwork, how do you define teamwork, and what does teamwork mean to you? Everybody helping each other Everybody trying to hit a goal Everybody cooperating In […]

157 Vehicles The First Year Selling Cars

“157 vehicles and $80,000 my first year” “Joe, I just wanted to thank you for helping me sell 157 vehicles and earn $80,000 my first year in the car business. I’ve been training on JVTN® since my first day, both group training 3x per week and training on my own. Your training has given me the skills […]

Keep Your Promises

Want to end up with ‘heat’ from a customer? About the quickest way to do that is to promise them something you can’t guarantee. I know it sounds crazy, but if you say you’re going to do something, customers actually expect it. Telling them later, “I thought they’d put new tires on it, but they […]

What Is Teamwork?

Because teamwork is so critical to success for any dealership in today’s market, we talk about teamwork in all of our 2-Day Leadership / Management workshops. But what is teamwork, how do you define teamwork, and what does teamwork mean to you? • Everybody helping each other • Everybody trying to hit a goal • […]

Up To 19 Units After Sales Class

“From 10 to 19 after your sales class and JVTN®.” “Joe, I have been a solid 10-car guy with average gross. After attending your 2-Day Sales Workshop, my attitude, energy level and passion for the business came back! I started treating everyone like they were buyers and stayed off price. I sold 6 vehicles in […]

Promises – Promises

Want to end up with ‘heat’ from a customer? About the quickest way to do that is to promise them something you can’t guarantee. I know it sounds crazy, but if you say you’re going to do something, customers actually expect it. Telling them later, “I thought they’d put new tires on it, but they […]