Being Good vs. Getting Better

I’m always surprised when I ask salespeople: “What did you do to prepare for your 4 or 5 opportunities to make $1,000 today?” Yep, the answer is usually ‘nothing’. I can’t understand why a salesperson would tell their kids to practice for a soccer game on Saturday, but then not practice for their own big …

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An Easy Objection

“I’ll think it over and get back to you,” is one of the easiest objections to handle. Instead of dropping the price or handing them your dismissal slip (business card) try this instead: “Bob, help me out for a second before you leave … this seems like the perfect vehicle for you guys, what is …

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Winners Never Quit

Albert Einstein got low scores in arithmetic, Winston Churchill got poor grades in English, and both ended up being two of the greatest men in history. When I say don’t give up, I’m not talking about just quitting, I’m talking about mentally throwing in the towel, because you missed a sale or because you asked …

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Processes vs. Skills – What’s The Difference?

Processes … A process is made up of the steps you take to complete something, whether it’s building a house, selling a car, or prospecting out in service. Common processes you need in sales… How to warm up the prospect – how to build value in owning the vehicle – how to close the sale …

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It’s All About ‘Choice’

Fact: You either choose to develop the habit of continually getting better (in sales & in life) or you choose to develop the habit of making excuses to justify everything you don’t do (in sales & in life). There are certainly things ‘out of your control’ that cause you to lose a sale, like their …

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Enthusiasm Sells!

Have you ever noticed how successful you are on those days you feel great? You know, those days when everything is going just right and everybody who walks on the lot that day is there to buy from you! The product doesn’t sell itself. A presentation alone doesn’t sell the product and neither does advertising …

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Everything Is A Choice

A friend of ours wanted a new Toyota and went to the closest dealership to buy it. Who could ask for anything more – a qualified buyer is coming to buy a new car! But she didn’t buy the Toyota. She wanted it, she said the salesperson was nice and everything was fine except that …

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Best Month With 23.5 Units

“My best month…23.5 units.” “I am on my 4th time through Joe’s ‘The Goal Setting for Salespeople‘ book so I don’t miss anything. I set a goal to sell 20 cars per month and figured I’d have to talk to 3 people per day and close 1 of the 3…I’ve had (2) Hat tricks already …

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Tip: Get In One Dealership, And Stay There

My wife and I were out looking for a new vehicle and talked to a salesperson who didn’t know me. He gave us a pretty good presentation and did a good job telling us about the product and the equipment levels and other options, and he offered us a demonstration. He went to all this …

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Joe Verde To Keynote At AutoCon 2014

Joe Verde Sales & Management Training Inc., today announced that Joe Verde will present a session, “The 5 Biggest Changes You Need To Make In 2014 To Have a Record Year,” at AutoCon 2014, September 3-5, at the Aria, Las Vegas. His talk will be held Thursday, Sept. 4, at 11 a.m., and will help …

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Body Language

When you’re trying to get an agreement from your customer, slowly start nodding your head up and down as you’re talking to them about a feature or benefit. It’s easy, practice this now… Smile, nod your head and say out loud, “Won’t this be fun on those trips to the mountains?” Practice it again as …

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Are some salespeople just ‘naturals’?

Wouldn’t it be great if you’d been born with a natural talent for selling lots of cars?  Wouldn’t selling cars be a piece of cake if you’d been blessed with more of that charisma and had won the golden tongue award so many of the “naturals” in our business seem to have? Some salespeople just …

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“5 Quick Ways To Grow” – New eBook From Joe Verde

Joe Verde Sales & Management Training, Inc., today announced the release of a new eBook titled “An Auto Dealer’s Guide to Five Quick Ways to Grow.” The eBook is one of the most popular excerpts from Joe Verde’s guidebook for auto dealers and managers; “A Dealer’s Guide To Recovery And Growth In Today’s Market.” The …

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You Control Your Attitude

Your actions control your success. Your attitude controls your actions. You control your attitude. We all know learning more is not a requirement for most salespeople. In fact, even being required to go to-work-to-work and put in an effective shift every day usually isn’t required either. You should also know that selling more cars and …

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Joe Verde To Speak At NAMAD Meeting

Automotive sales training expert and author Joe Verde will address how dealers can recognize a dramatic improvement in sales and gross within 90 days during his special invitation workshop with the National Association of Minority Automobile Dealers (NAMAD) Annual Membership Conference taking place on July 10-12 in Miami, Fla. A prominent figure in the industry, …

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Ask ‘GOOD’ Questions!

Getting customers comfortable with you as quickly as possible is important because the sooner they feel comfortable, the closer you get to making the sale. That’s why building rapport is so important and why you have to learn how to ask good questions that cause people to open up and talk to you more. The …

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