50 ways you can improve!
Are you ready to make the big bucks?
Here are 50 ways you can improve
If you’re serious about selling more, have fun and rate yourself in each area from 0% to 100%. Then start improving YOU. (Careful on the 100%, nobody’s perfect.)
The Basics
First Impressions (% Great) ____%
Your Greeting (% Great) ____%
Bypassing Price On The Lot (%) ____%
Building Rapport (% Great) ____%
Investigating Wants/Needs/Hot Buttons ____%
Presentation (% Great) ____%
Demonstration (% Great) ____%
# Demonstrations (% Actually Drive) ____%
Service Presentation (% Before The Sale) ____%
Selling From Stock Instead of Locating ____
Closing The Sale (The Process)
Rephrasing Price When You’re Closing ____%
Getting Minor Commitments (Goal: 50) ____%
Using E/Or Control Questions ____%
Summary Closes (Minimum 4) (Landmark) ____%
Assumptive Sold Line Close ____%
Action Closes (Minimum 6) ____%
Final “Either/Or” Close (% Used) ____%
Asking More Than 5 Times (75% Cl. Ratio) ____%
Other Closes (50+ on JVTN®) ____%
Having A Committed Write-Up ____
Handling Objections For Committed Write-Ups
Bypassing Price, Color, Equipment ____%
Clarifying Objections ____%
Rephrasing Objections ____%
Isolating Objections ____%
Closing On Objections ____%
Setting Up Paperwork & Negotiating
Your Silent Walkaround of Their Trade ____%
MPG & Mileage & Maintenance Info ____%
Set Up A Budget Focused Negotiation ____%
Complete All Pre-Paperwork Every Time ____%
3-Pass Neg. Process – Clear Goal In Each ____%
Refocus Price & Trade Back To Terms ____%
Delivery % Of Write Ups ____%
Transitioning To Finance
Complete ‘All’ Paperwork ____%
Proper Intro To F&I In Your Office ____%
Incoming Sales Calls
Name, address, phone # and email ____%
No Price Talk / Rephrase ____%
Set Definite Appointments ____%
Phone Appointments Show ____%
Incoming Internet Leads
Maximum 20 Minute For 1st Response ____
Get Phone & Cell Numbers ____%
Set Definite Appointments ____%
Lead Appointments Show ____%
Stay Connected: Sold & Unsold Prospects
Sold Customer (email/text/mail 45 days / Call every 90) ____%
Unsold Contact Info Before They Leave ____%
Unsold Customer Contact, Same Day ____%
Prospecting
In Service Daily (Minimum 1) ____%
Phone Prospecting Daily (Minimum 5) ____%
Personal “Sales” Management
Your Daily Positive Attitude / Outlook ____%
Going to Work to “Work” With Goals & A Plan ____%
Rating myself accurately in the 49 above ____%
Maximum Possible Score: 5,000 (%)
Your Score: _____ (%)
These are most of the key areas that affect your sales today and tomorrow.
To sell more immediately, pick any area, set a clear goal to improve and start developing your skills.
Your extra deliveries and more income will follow.
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Sell more cars with Joe Verde’s sales book, “Earn Over $100,000 Selling Cars – Every Year” for a free PDF or to order a free soft cover book.
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