Category Archive For "ask joe"
Success in 5 Critical Steps
Did You Know…Your success depends on 5 critical steps. 1. Believing that you can improve. “Whether you think you can, or can’t, you’re right.” Henry Ford 2. Your desire to improve. If you aren’t motivated, it won’t happen. 3. Your commitment to DO IT! “I’ll try”, “I’ll give it a shot”, “I’ll do my best” …
Help Your Customers Buy
If you were selling commercial vehicles, the buyer knows why they need the vehicle, that’s a given. But wouldn’t you need to know what their needs were so you could show them why your product is the perfect solution? If you sell cars, aren’t you also selling solutions to people’s wants and needs? Yes. To …
Challenges To Developing Skills
What keeps salespeople from developing the critical selling skills to earn $100,000+ per year, usually in less time at work than it takes them to earn $40,000 now? • Practice … If I covered batting lessons, next you’d hit the cage and keep swinging until you’re better, and you’d continue with daily practice to keep …
Find Your Stats!
To improve at sales, gross or working leads, you have to find out what you’re really doing and be totally honest in your ‘counts’, below. A. Find your results when you’re only communicating by web / email & texts. 1. Count ALL of these leads this month.2. Count all of your back and forth contacts …
Questions To Find “Hot Button” Motives
Investigating to learn more than “I want a 2500 HD” is critical. When you find and sell to each driver’s “Hot Buttons”, people object less, and pay more for their dream truck (or car, RV, motorcycle or boat). Here are some bad vs. good examples… Dead End Questions Do you want a long bed? “No” …
12 Things You Can Be Great At, And Still Not Get Past Average In Sales…
In today’s changing market, it takes more than a smile and product knowledge to succeed in sales Trying hard helps. Still, most people in sales do everything but what they really need to do to sell more cars. They’re happy, they love their job, their dealership, their customers and often put in double shifts. The …
Selling Is About Communicating
Two key points I want to make… 1. The different ways we communicate directly affect the outcome, so stick with the best… • What we say: By themselves, words aren’t bell ringers and only make up 7% of effective communication. • How we say it: Our tone & inflection adds more meaning to what we …
What are you working on to improve?
In the last few months on my blog, we’ve talked about… • Trade bad sales habits for good ones. Did you create a list of yours? Have you traded a few, so you can sell more? • Emotions Drive Sales On the lot, are you focusing less on the ‘transaction’ and focusing more on their …
Snapshot Of Today’s Buyer
So with COVID, fires & hurricanes, let’s check to make sure these are still accurate… Are these buyer stats accurate today? ○ 99% want to drive it. Yep, just like you and me, we don’t buy TVs without seeing the picture first or cars without driving them. ○ 90%+ did their research online. Me, too. …
How To Move Up In Levels
The progression from the bottom to the top in sales is all about skills, processes, goals, organization & determination. So let’s look at the quick list of skills and habits you need to get to your next level. 1. From ‘Below Average’ to ‘Average’ First, get serious. Do what I cover in here and “Go …
Go With The Flow
Almost everyone will ask a price question right away. Why? Maybe it’s just a habit, maybe they don’t know what else to ask, and maybe they’re just trying to ask, “What can I buy this for?” The ‘why’ doesn’t matter – what matters is that if you allow the conversation to start off about price …
Listen More & Talk Less
You have 2 ears & 1 mouth. If you want to sell more, listen more & talk less. Most people don’t listen well and salespeople are no exception – in fact we may be worse than everyone else. Why? Because we have an agenda, “Make A Sale”! That “I need to sell this” thinking is …
Avoiding Distractions…
While we’re talking peer pressure, when I started selling cars again, I had a clear daily routine I followed to sell more. I’d get there half an hour early, then walk the front line and back lot to see what came in or moved around since I’d left. I walked through service, the customer lounge …
Fall down, Get back up!
When you fall down, do you get back up? Think about when you miss a few sales in a row – do you give up and blame it on the market, the dealership, the customers, etc. or do you learn more, so you can sell more units in the future? ————— I’m sure glad this …
Always Head North East!
A picture is worth 1,000 words. Which chart is most like your sales & income this year? Charting your performance is the easiest, most fundamental tool you have for a ‘look’ at how you’re performing in any area. A chart is the “picture” of your performance, or lack of it. It’s simple – draw a …
Gross is Up!
Dealers are telling us ‘gross is up’. Why? They say it’s because people don’t want to shop several dealerships with the COVID outbreak to buy a car, so they’ll pay more. But customers always felt that way and most of them would have paid more. The difference is, most salespeople don’t follow the basics, they …
Get Involved In Your Own Career!
Congrats To Jackson & Team! “We doubled our units and our gross is incredible!” “I was taught your process when I first got into the car business and now we take training chapters on JVTN® together every day. We discuss the subject, we practice, and salespeople follow your 8-step process 100%, bypass price and are …
Emotions Drive Most Purchases
Customers buy a different car or truck because they want to, not because they need to. The more excited they are when they’re on the lot, the more likely they are to buy. (Think about it – when people are cautious, aren’t we all less likely to buy?) Their positive emotions come from the sights, …
