Customer Satisfaction

What does it take to make a customer happy with their purchase? The answer lies in what makes any of us feel good after we’ve spent a lot of money on something.We all want to feel like we got… A “Fair Price” is always determined by what customers pay in relation to the value you’ve …

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“My best month ever at 19 units!”

“From 8 to 16.3 current average and my best month ever at 19 units!” “Wow! Joe, your sales workshop was just what I needed. The 2 days away from the dealership were jam packed with so many ways for me to get better now and to continue to improve. Before I attended, I was selling about 8 …

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Being Skeptical…

Being skeptical is fine, especially since I keep talking about how easy it is to start selling more…Check out a recent testimonial… “I just wanted to say thanks!” “I was a bit of a skeptic when we started on JVTN® 2 months ago. I am just that way about new things. Since I started your …

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Got Any Room To Improve?

Rate Yourself 1-10… ○ Control during the sale ○ Following our 8-Step Process ○ Finding ‘wants & needs’ for targeted demos & presentations ○ Bypassing price on the lot ○ Building value to help you close ○ Closing for a solid commitment ○ Negotiating (not dropping price) ○ Holding gross ○ Selling the ‘other’ units …

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Are you Asking the Right Questions to Control the Sale?

Note: Your first few minutes and first few words determine the path of every sale. The questions you aren’t asking that start & keep your sale on track… ○ “Welcome to ABC Motors, I’m ___ and you are ___?” (Asking this question will prevent a ‘just looking’ or other vague reply.) ○ Quick Yes: “Y’all …

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Avoid more objections when you close!

Stop adding more objections & make closing the sale easier. How many times has a customer given you an objection like, “It’s too much,” and you made the mistake of thinking you’ll close it quick with, “Not a problem, we’ll make you the deal of the month.” Only to have them add another one… “We …

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Go With The Flow

Almost everyone will ask a price ques­tion right away. Why? Maybe it’s just a habit, maybe they don’t know what else to ask, and maybe they’re just trying to ask, “What can I buy this for?” The ‘why’ doesn’t matter – what matters is that if you allow the conversation to start off about price …

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Get Involved In Your Own Career!

Congrats To Jackson & Team! “We doubled our units and our gross is incredible!” “I was taught your process when I first got into the car business and now we take training chapters on JVTN® together every day. We discuss the subject, we practice, and salespeople follow your 8-step process 100%, bypass price and are …

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Emotions Drive Most Purchases

Customers buy a different car or truck because they want to, not because they need to. The more excited they are when they’re on the lot, the more likely they are to buy. (Think about it – when people are cautious, aren’t we all less likely to buy?) Their positive emotions come from the sights, …

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Congratulations, Brandon!

“Even with the pandemic, I sold 22 units and was #1 in March after your sales workshop.” “I’ve been in the car business 2 years, and was already doing good averaging about 15 cars a month when the opportunity came up to attend your sales workshop. I knew what I would learn at your class …

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Stop Killing Your Sales

Stop bringing up down payment, payments, trades and price to select a vehicle – it’s killing your sales volume and your income. I was headed to a class and sat next to a woman on the flight. We started talking about cars and she told me she had just gotten a new one. I asked …

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Your hard work paid off!

“From 13 cars and $7,000 to selling 14-15 cars and $15,000.” “I’ve been selling for 1 year and just attended your Closing and Negotiation Workshop with several salespeople from my dealership. Wake up call – I never realized how just changing a few words can impact my entire sales process. We left that workshop energized …

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Getting a Bigger Paycheck

Great Job Nik! “From 8.5 to 22 and my biggest paycheck ever after your class!” “I was averaging 8.5 a month for the last year – and then I attended your ‘How To Sell More Cars’ 2 day class. Now I understand what you mean about working smarter, not harder. Your 8 step sales process …

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$7,000 to $15,000 a month!

“From selling 13 cars and making $7,000 to selling 14-15 cars and making $15,000.” “Joe, I have been selling cars for 1 year, and recently attended your Closing and Negotiation workshop with several salespeople from my dealership. WOW what a wake-up call – I never realized how just changing a few words can impact the entire sales process. …

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When every deal is a mini…

Ask Joe: “I can’t make $$$ – every deal is a mini!” If you’re getting lots of minis, it’s either because you’re only selling small units with zip for gross to begin with, or because you’re holding a price dropping auction on each vehicle you show people. Some dealers run big price ads, put a …

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How you can improve your sales, income right away…

Great job Colby! “From 6-7 to 14.5 and on track to make $80,000 this year!” “Without the training on JVTN® I have no clue where I would be today. If it wasn’t for Joe’s step-by-step processes and his practice and repeat wording, I’d have no framework to follow. And I love being able to study …

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50 ways you can improve!

Are you ready to make the big bucks? Here are 50 ways you can improve If you’re serious about selling more, have fun and rate yourself in each area from 0% to 100%. Then start improving YOU. (Careful on the 100%, nobody’s perfect.) The BasicsFirst Impressions (% Great) ____%Your Greeting (% Great) ____%Bypassing Price On …

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