Category Archive For "CSI"
Customer Satisfaction
What does it take to make a customer happy with their purchase? The answer lies in what makes any of us feel good after we’ve spent a lot of money on something.We all want to feel like we got… A “Fair Price” is always determined by what customers pay in relation to the value you’ve …
Up 50+ More Units So Far…
I’m tracking 50 more units a year, my commissions are up, and my customers love me…” “Joe, I was averaging 12 cars a month before your How To Sell A Car Today Workshop. I loved the class and really focused on getting better at closing the sale and on getting more yeses (minor commitments / …
Get Ready For 2018
Customer Retention Is The Secret To Continuous Growth The average 9 unit salesperson… earns under $40,000, works long hours, 23-26 days per month, talks on the phone to a few people each day, makes an appointment now & then – and now & then some show, doesn’t usually talk to any service customers each day, …
JVSMT Trainer, Sean Gardner, To Speak At MTADA Convention
Joe Verde Sales & Management Training, Inc.,(JVSMT) today announced that their senior trainer, Sean Gardner, has been selected to present a workshop, “Finish This Year With A Bang!,” at the Montana ADA Convention, Saturday, August 26, at 9:15 am. Commenting on his workshop, Gardner stated, “Dealers spend millions of dollars every year to drive traffic …
Think You Know It All…?
“Sometimes we assume…we know it all…” “I have been in the car business since 1983. Sometimes we assume, by being in a profession for a long time, we know it all! Along came JVTN® and I did not buy in, at first. My Manager sat down with me and told me to just open my eyes and ears …
Make Team Work The Common Goal
Because teamwork is so critical to success for any dealership in today’s market, we talk about teamwork in all of our 2-Day Leadership / Management workshops. But what is teamwork, how do you define teamwork, and what does teamwork mean to you? Everybody helping each other Everybody trying to hit a goal Everybody cooperating In …
157 Vehicles The First Year Selling Cars
“157 vehicles and $80,000 my first year” “Joe, I just wanted to thank you for helping me sell 157 vehicles and earn $80,000 my first year in the car business. I’ve been training on JVTN® since my first day, both group training 3x per week and training on my own. Your training has given me the skills …
Keep Your Promises
Want to end up with ‘heat’ from a customer? About the quickest way to do that is to promise them something you can’t guarantee. I know it sounds crazy, but if you say you’re going to do something, customers actually expect it. Telling them later, “I thought they’d put new tires on it, but they …
What Is Teamwork?
Because teamwork is so critical to success for any dealership in today’s market, we talk about teamwork in all of our 2-Day Leadership / Management workshops. But what is teamwork, how do you define teamwork, and what does teamwork mean to you? • Everybody helping each other • Everybody trying to hit a goal • …
Up To 19 Units After Sales Class
“From 10 to 19 after your sales class and JVTN®.” “Joe, I have been a solid 10-car guy with average gross. After attending your 2-Day Sales Workshop, my attitude, energy level and passion for the business came back! I started treating everyone like they were buyers and stayed off price. I sold 6 vehicles in …
Promises – Promises
Want to end up with ‘heat’ from a customer? About the quickest way to do that is to promise them something you can’t guarantee. I know it sounds crazy, but if you say you’re going to do something, customers actually expect it. Telling them later, “I thought they’d put new tires on it, but they …
