Category Archive For "free book"
To Grow – Build Your Repeat & Referral Business
How do you maintain relationships with friends you don’t see but every few years? You stay in touch by phone, text or email. How do you make future sales to the customer who just bought from you? You stay in touch by phone, text or email. You can’t control the # of leads you get …
Be A Pro – Look, Act, Sound & Think Like One
You have 11 more months this year and if you want to improve and break records, just do what other 20-30 car salesperson do: • Ditch ‘average’, and Look, Act, Sound and Think like a pro in sales this year! • Leave your problems and everything else that’s going on in life at the curb …
Good vs. Getting Better
80% of salespeople are average – and I know a lot of you who read this every month aren’t just average – you’re good, so congratulations. My question is, “Do you want to get even better?” In the last 3 months on my blog we’ve covered • Goal Setting • Asking Better Questions • Things …
Set Goals For Success in 2021…
Joe’s book…“Get Everything YOU WANT Goal Setting For Salespeople” “I used to take the Joe Verde training that was provided to me for granted. I looked at it as a daily task I had to do, that may prevent me from potentially getting a customer on the lot. I was given Joe’s book Get Everything …
Help Your Customers Buy
If you were selling commercial vehicles, the buyer knows why they need the vehicle, that’s a given. But wouldn’t you need to know what their needs were so you could show them why your product is the perfect solution? If you sell cars, aren’t you also selling solutions to people’s wants and needs? Yes. To …
Find Your Stats!
To improve at sales, gross or working leads, you have to find out what you’re really doing and be totally honest in your ‘counts’, below. A. Find your results when you’re only communicating by web / email & texts. 1. Count ALL of these leads this month.2. Count all of your back and forth contacts …
Questions To Find “Hot Button” Motives
Investigating to learn more than “I want a 2500 HD” is critical. When you find and sell to each driver’s “Hot Buttons”, people object less, and pay more for their dream truck (or car, RV, motorcycle or boat). Here are some bad vs. good examples… Dead End Questions Do you want a long bed? “No” …
Snapshot Of Today’s Buyer
So with COVID, fires & hurricanes, let’s check to make sure these are still accurate… Are these buyer stats accurate today? ○ 99% want to drive it. Yep, just like you and me, we don’t buy TVs without seeing the picture first or cars without driving them. ○ 90%+ did their research online. Me, too. …
Go With The Flow
Almost everyone will ask a price question right away. Why? Maybe it’s just a habit, maybe they don’t know what else to ask, and maybe they’re just trying to ask, “What can I buy this for?” The ‘why’ doesn’t matter – what matters is that if you allow the conversation to start off about price …
Listen More & Talk Less
You have 2 ears & 1 mouth. If you want to sell more, listen more & talk less. Most people don’t listen well and salespeople are no exception – in fact we may be worse than everyone else. Why? Because we have an agenda, “Make A Sale”! That “I need to sell this” thinking is …
Avoiding Distractions…
While we’re talking peer pressure, when I started selling cars again, I had a clear daily routine I followed to sell more. I’d get there half an hour early, then walk the front line and back lot to see what came in or moved around since I’d left. I walked through service, the customer lounge …
Gross is Up!
Dealers are telling us ‘gross is up’. Why? They say it’s because people don’t want to shop several dealerships with the COVID outbreak to buy a car, so they’ll pay more. But customers always felt that way and most of them would have paid more. The difference is, most salespeople don’t follow the basics, they …
Emotions Drive Most Purchases
Customers buy a different car or truck because they want to, not because they need to. The more excited they are when they’re on the lot, the more likely they are to buy. (Think about it – when people are cautious, aren’t we all less likely to buy?) Their positive emotions come from the sights, …
Career Makes Good After Stint In Army
Congrats To Joe Baucco… “After I got out of the Army, I was looking for a new adventure where the sky was the limit. As I was going through your training, I realized I was following in your footsteps from the military into sales, and was very lucky to start at a great dealership that …
Clear Goals = Fast Recovery
To get through this ‘stuff’ the most critical activity now is to have clear goals and plans to get you back on top. A positive statement: “I’m going to get through this” isn’t a goal, just a statement with nothing to back it up. Unrealistic goals like, “I’m going to work hard and make 10 …
How do I stay motivated?
How do I keep my head on straight right now? In my newsletter for auto Dealers and Managers this month, I reminded them that this month that now is the time to… Dig your way ‘up’ and ‘out’ of this, instead of ‘down’ and ‘deeper’ into it. The question focuses on the critical part of …
How bad is business now?
How bad is business for most dealerships? There is no general answer to that right now. Seems like most of the US and Canada were in a lockdown and most dealerships couldn’t open for sales, and many may be slowly reopening over the next month. During this time, I’d hope that most of those were …
Congratulations, Brandon!
“Even with the pandemic, I sold 22 units and was #1 in March after your sales workshop.” “I’ve been in the car business 2 years, and was already doing good averaging about 15 cars a month when the opportunity came up to attend your sales workshop. I knew what I would learn at your class …
