Avoid more objections when you close!

Stop adding more objections & make closing the sale easier. How many times has a customer given you an objection like, “It’s too much,” and you made the mistake of thinking you’ll close it quick with, “Not a problem, we’ll make you the deal of the month.” Only to have them add another one… “We …

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“27 cars in my 2nd month!”

“3 weeks of Joe’s training before I was allowed to talk to a customer.” “Getting into the car business was one of the best decisions I have ever made, and I’m so glad my dealership values your training and provided it for me. I have a boss and manager who believed in me, and pushed me out …

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Quick Solutions…

In sales, everything matters… Who buys – men or women? A Forbes report in 2019 showed that women buy 62% of the new cars in the U.S. and influence 9 out of 10 vehicle purchases. (Tip: If you aren’t sure about the stats, ask your wife.) Women tend to be more practical and ask more …

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Make at Least 4 More Easy Sales This Month

If you’re willing to follow this simple plan, you can easily pick up an extra sale a week. What’s the plan? It’s simple …“Just make a plan every day.” That’s it! Most salespeople go to work and ‘hope’. To sell more, change that to ‘go to work to work’ with a plan and then ‘do …

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Their Wants and Needs…

Ask Joe: “You say ‘find their wants and needs’ a lot, please explain more.” Buying anything starts with a want or a need. Understanding the differences and how to handle them and improve skills is critical in sales. • I need a desk since I’m working from home now. A true ‘need’ isn’t optional. BUT, …

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To Grow – Build Your Repeat & Referral Business

How do you maintain relationships with friends you don’t see but every few years? You stay in touch by phone, text or email. How do you make future sales to the customer who just bought from you? You stay in touch by phone, text or email. You can’t control the # of leads you get …

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Be A Pro – Look, Act, Sound & Think Like One

You have 11 more months this year and if you want to improve and break records, just do what other 20-30 car salesperson do: • Ditch ‘average’, and Look, Act, Sound and Think like a pro in sales this year! • Leave your problems and everything else that’s going on in life at the curb …

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Good vs. Getting Better

80% of salespeople are average – and I know a lot of you who read this every month aren’t just average – you’re good, so congratulations. My question is, “Do you want to get even better?” In the last 3 months on my blog we’ve covered • Goal Setting • Asking Better Questions • Things …

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Set Goals For Success in 2021…

Joe’s book…“Get Everything YOU WANT Goal Setting For Salespeople” “I used to take the Joe Verde training that was provided to me for granted. I looked at it as a daily task I had to do, that may prevent me from potentially getting a customer on the lot. I was given Joe’s book Get Everything …

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Help Your Customers Buy

If you were selling commercial vehicles, the buyer knows why they need the vehicle, that’s a given. But wouldn’t you need to know what their needs were so you could show them why your product is the perfect solution? If you sell cars, aren’t you also selling solutions to people’s wants and needs? Yes. To …

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Find Your Stats!

To improve at sales, gross or working leads, you have to find out what you’re really doing and be totally honest in your ‘counts’, below. A. Find your results when you’re only communicating by web / email & texts. 1. Count ALL of these leads this month.2. Count all of your back and forth contacts …

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Questions To Find “Hot Button” Motives

Investigating to learn more than “I want a 2500 HD” is critical. When you find and sell to each driver’s “Hot Buttons”, people object less, and pay more for their dream truck (or car, RV, motorcycle or boat). Here are some bad vs. good examples… Dead End Questions Do you want a long bed? “No” …

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Snapshot Of Today’s Buyer

So with COVID, fires & hurricanes, let’s check to make sure these are still accurate… Are these buyer stats accurate today? ○ 99% want to drive it. Yep, just like you and me, we don’t buy TVs without seeing the picture first or cars without driving them. ○ 90%+ did their research online. Me, too. …

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Go With The Flow

Almost everyone will ask a price ques­tion right away. Why? Maybe it’s just a habit, maybe they don’t know what else to ask, and maybe they’re just trying to ask, “What can I buy this for?” The ‘why’ doesn’t matter – what matters is that if you allow the conversation to start off about price …

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Listen More & Talk Less

You have 2 ears & 1 mouth. If you want to sell more, listen more & talk less. Most people don’t listen well and sales­people are no exception – in fact we may be worse than everyone else. Why? Be­cause we have an agenda, “Make A Sale”! That “I need to sell this” thinking is …

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Avoiding Distractions…

While we’re talking peer pressure, when I started selling cars again, I had a clear daily routine I followed to sell more. I’d get there half an hour early, then walk the front line and back lot to see what came in or moved around since I’d left. I walked through service, the customer lounge …

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Gross is Up!

Dealers are telling us ‘gross is up’. Why? They say it’s because people don’t want to shop several dealerships with the COVID outbreak to buy a car, so they’ll pay more. But customers always felt that way and most of them would have paid more. The difference is, most salespeople don’t follow the basics, they …

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Emotions Drive Most Purchases

Customers buy a different car or truck because they want to, not because they need to. The more excited they are when they’re on the lot, the more likely they are to buy. (Think about it – when people are cautious, aren’t we all less likely to buy?) Their positive emotions come from the sights, …

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